Beware of fraud and scammers
Survivors should be aware that crooks and criminals may attempt to obtain money or steal personal information through frauds, scams, or identity theft. In some cases, thieves attempt to register with FEMA using the names, addresses and Social Security numbers they stole from survivors.
Bogus real estate inspections:
- Be careful if someone asks for your nine-digit registration number. FEMA inspectors will never ask for this information. They already have it in their files.
- No government disaster assistance official will call you to ask for your financial account information. If you are in doubt that a FEMA representative is legitimate, hang up and call the FEMA Hotline at 800-621-3362 to report the incident.
- Home inspectors never charge a fee to inspect your property.
False construction contractors:
- FEMA does not hire or approve specific contractors to repair homes or recommend repairs. The job of a FEMA housing inspector is to check for damage.
- Always hire a reputable engineer, architect or building official to inspect your home. An unethical entrepreneur can create damage to get work.
- If in doubt, report any suspicious behavior to your local authorities.
FEMA Disaster Survivor Assistance
- Federal and local rescuers do not solicit or accept money. Don’t trust anyone who offers financial help and then asks for money or personal information.
- Do not divulge information in unsolicited phone calls and emails from people claiming to be FEMA or federal government employees. FEMA will only contact you if you’ve called FEMA first or asked for help.
- FEMA representatives will ask you for social security and bank account numbers when you apply and may request them again after you apply. Be careful giving this information to others who ask for it. Scammers can pose as government officials, aid workers, or employees of insurance companies.
- Ask to see the ID badges. All FEMA representatives wear ID badges with a photo. A FEMA shirt or jacket is not proof of identity.
Blue Roof Program
Blue Roof representatives never solicit your participation, nor will they ask you for a social security number, bank account number, or compensation for this service. You must register for the Blue Roof program and complete an entrance fee form.
To report scams, fraud and identity theft, contact:
- FEMA’s toll-free disaster fraud hotline at 866-720-5721;
- Attorney General’s Office Consumer Protection Section, PO Box 94005, Baton Rouge, LA 70804-9005, Fax: 225-326-6499;
- Louisiana State Licensing Board for Contractors at https://arlspublic.lslbc.louisiana.gov/Home/Index; Where
- Local law enforcement agencies.
For the latest information on Hurricane Ida, visit fema.gov/disaster/4611. Or follow the FEMA Region 6 Twitter account on twitter.com/FEMARegion6.